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» Model Driven Development for Business Performance Management
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JCP
2008
128views more  JCP 2008»
14 years 9 months ago
Life Cycle for Change Management in Business Processes using Semantic Technologies
In a fast changing market environment the task of reducing the downtime for change management of business processes has high importance. Ensuring that IT reflects the updated busin...
Uttam Kumar Tripathi, Knut Hinkelmann, Daniela Fel...
89
Voted
HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
15 years 2 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
62
Voted
GI
2009
Springer
15 years 1 months ago
Applying Concept-Driven Engineering for Business Process Specifications
: This paper presents the principles of concept-driven engineering and the ConceptManager tool as an implementation of these principles. Concept-Driven Engineering is capable of el...
Peggy Schmidt, Marion Behrens, Sebastian Kowski
ICEBE
2007
IEEE
174views Business» more  ICEBE 2007»
15 years 4 months ago
Worksheet-Driven UMM Modeling of B2B Services
In the development process of a B2B system it is crucial that the business experts are able to express and evaluate agreements and commitments between the partners and that the so...
Christian Huemer, Marco Zapletal, Philipp Liegl, R...
ICSOC
2009
Springer
14 years 7 months ago
Integrating Complex Events for Collaborating and Dynamically Changing Business Processes
Business processes must become agile, respond to changes in the business environment in a timely manner and quickly adapt themselves to new conditions. Event-Driven Business Proces...
Rainer von Ammon, Thomas Ertlmaier, Opher Etzion, ...