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» Model Driven Development for Business Performance Management
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HICSS
2006
IEEE
112views Biometrics» more  HICSS 2006»
15 years 3 months ago
Tool Support for the Collaborative Design of Reference Models - A Business Engineering Perspective
The central idea in reference modeling is the reutilization of the business knowledge contained in reference models for the construction of specific information models. The orient...
Oliver Thomas, August-Wilhelm Scheer
JUCS
2008
341views more  JUCS 2008»
14 years 9 months ago
IQM3: Information Quality Management Maturity Model
: In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to qual...
Ismael Caballero, Angelica Caro, Coral Calero, Mar...
BDIM
2008
IEEE
205views Business» more  BDIM 2008»
15 years 4 months ago
Mining semantic relations using NetFlow
—Knowing the dependencies among computing assets and services provides insights into the computing and business landscape, therefore, facilitating low-risk timely changes in supp...
Alexandru Caracas, Andreas Kind, Dieter Gantenbein...
SOCA
2010
IEEE
14 years 8 months ago
Short-term performance management by priority-based queueing
Service-based IT infrastructures serve many different business processes on a shared infrastructure in parallel. The automated request execution on the interconnected software com...
Christian Markl, Oliver Hühn, Martin Bichler
ICIS
2000
14 years 11 months ago
Managing customer turnover in online services: a systems thinking approach
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
Amitava Dutta