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WSC
2007
15 years 2 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
EOR
2006
107views more  EOR 2006»
14 years 12 months ago
Longest path analysis in networks of queues: Dynamic scheduling problems
In this paper, we develop an acyclic network of queues for the design of a dynamic flow shop, where each service station represents a machine. The orders arrive at the input stati...
Amir Azaron, Hideki Katagiri, Kosuke Kato, Masatos...
QSIC
2007
IEEE
15 years 6 months ago
Verifying Noninterference in a Cyber-Physical System The Advanced Electric Power Grid
The advanced electric power grid is a complex real-time system having both Cyber and Physical components. While each component may function correctly, independently, their composi...
Yan Sun, Bruce M. McMillin, Xiaoqing Frank Liu, Da...
CAISE
2005
Springer
15 years 5 months ago
An MDD annotation methodology for Semantic Enhanced Service Oriented Architectures
Service Oriented Architectures are increasingly being used to achieve interoperability among heterogeneous systems. SOAs help developers to integrate different architectures in ord...
Lorenzo Pondrelli
JPDC
2008
134views more  JPDC 2008»
14 years 12 months ago
Middleware for data mining applications on clusters and grids
This paper gives an overview of two middleware systems that have been developed over the last 6 years to address the challenges involved in developing parallel and distributed imp...
Leonid Glimcher, Ruoming Jin, Gagan Agrawal