In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
In this paper, we develop an acyclic network of queues for the design of a dynamic flow shop, where each service station represents a machine. The orders arrive at the input stati...
Amir Azaron, Hideki Katagiri, Kosuke Kato, Masatos...
The advanced electric power grid is a complex real-time system having both Cyber and Physical components. While each component may function correctly, independently, their composi...
Yan Sun, Bruce M. McMillin, Xiaoqing Frank Liu, Da...
Service Oriented Architectures are increasingly being used to achieve interoperability among heterogeneous systems. SOAs help developers to integrate different architectures in ord...
This paper gives an overview of two middleware systems that have been developed over the last 6 years to address the challenges involved in developing parallel and distributed imp...