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CIMCA
2005
IEEE
15 years 5 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
AAAI
2006
15 years 4 months ago
OntoSearch: A Full-Text Search Engine for the Semantic Web
OntoSearch, a full-text search engine that exploits ontological knowledge for document retrieval, is presented in this paper. Different from other ontology based search engines, O...
Xing Jiang, Ah-Hwee Tan
FSKD
2007
Springer
102views Fuzzy Logic» more  FSKD 2007»
15 years 4 months ago
Statistical and Fuzzy Approach for Database Security
A new type of database anomaly is described by addressing the concept of Cumulated Anomaly in this paper. Dubiety-Determining Model (DDM), which is a detection model basing on sta...
Gang Lu, Junkai Yi, Kevin Lü
APLAS
2007
ACM
15 years 7 months ago
Scalable Simulation of Cellular Signaling Networks
Abstract. Given the combinatorial nature of cellular signalling pathways, where biological agents can bind and modify each other in a large number of ways, concurrent or agent-base...
Vincent Danos, Jérôme Feret, Walter F...
SAC
2003
ACM
15 years 8 months ago
WebSOGO: A Global Ontology for Describing Web Sources
Based on the limitations raised by existing approaches in the context of the Semantic Web, we propose a formalism, Web Sources Global Ontology (WebSOGO), a data meta-model for the...
Edna Ruckhaus, Maria-Esther Vidal