Many commerce websites post privacy policies to address Internet shoppers' privacy concerns. However, few users read or understand them. Iconic privacy indicators may make pr...
Serge Egelman, Janice Y. Tsai, Lorrie Faith Cranor...
Web logs, or blogs, challenge the notion of authorship. Seemingly, rather than a model in which the author's writings are themselves a contribution, the blog author weaves a ...
Default privacy policies have a significant impact on the overall dynamics and success of online social networks, as users tend to keep their initial privacy policies. In this wor...
This paper uses results from research in Clinical Information Systems (CIS) design, the psychology of clinical reasoning, and Ecological Interface Design (EID) to motivate general ...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...