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» Modeling Human Decision Making in Cliff-Edge Environments
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CHI
2009
ACM
15 years 10 months ago
Timing is everything?: the effects of timing and placement of online privacy indicators
Many commerce websites post privacy policies to address Internet shoppers' privacy concerns. However, few users read or understand them. Iconic privacy indicators may make pr...
Serge Egelman, Janice Y. Tsai, Lorrie Faith Cranor...
CHI
2005
ACM
15 years 10 months ago
The role of the author in topical blogs
Web logs, or blogs, challenge the notion of authorship. Seemingly, rather than a model in which the author's writings are themselves a contribution, the blog author weaves a ...
Scott Carter
CHI
2010
ACM
15 years 4 months ago
Generating default privacy policies for online social networks
Default privacy policies have a significant impact on the overall dynamics and success of online social networks, as users tend to keep their initial privacy policies. In this wor...
Eran Toch, Norman M. Sadeh, Jason I. Hong
VCHCI
1993
15 years 1 months ago
Interface Design for Clinical Information Systems: An Ecological Interface Design Approach
This paper uses results from research in Clinical Information Systems (CIS) design, the psychology of clinical reasoning, and Ecological Interface Design (EID) to motivate general ...
Kip Cranfield, Kerry Petrucci
KDD
2008
ACM
142views Data Mining» more  KDD 2008»
15 years 10 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...