We describe a usage study of Netscan\Tech, a system that generates and publishes daily a range of social metrics across three dimensions: newsgroup, author, and thread, for a set ...
A. J. Bernheim Brush, Xiaoqing Wang, Tammara Combs...
Despite the ready availability of digital recording technology and the continually decreasing cost of digital storage, browsing audio recordings remains a tedious task. This paper...
Sunil Vemuri, Philip DeCamp, Walter Bender, Chris ...
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
Motivated by the importance of retrieving comprehensive healthcare information, we analyzed how information about 12 concepts related to a widely available healthcare topic is dis...
Suresh K. Bhavnani, Renju T. Jacob, Jennifer Nardi...
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...