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» Modeling Ubiquitous Business Process Driven Applications
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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
15 years 9 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
BPM
2009
Springer
138views Business» more  BPM 2009»
15 years 11 months ago
Graph Matching Algorithms for Business Process Model Similarity Search
We investigate the problem of ranking all process models in a repository according to their similarity with respect to a given process model. We focus specifically on the applicat...
Remco M. Dijkman, Marlon Dumas, Luciano Garc&iacut...
172
Voted
BPSC
2009
240views Business» more  BPSC 2009»
15 years 5 months ago
Modelling and Solving Configuration Problems on Business Processes Using a Multi-Level Constraint Satisfaction Approach
Abstract: In this paper we present our ideas to apply constraint satisfaction on business processes. We propose a multi-level constraint satisfaction approach to handle t levels of...
Wolfgang Runte
WCE
2007
15 years 5 months ago
Performing Early Feasibility Studies of Software Development Projects Using Business Process Models
—A new approach to perform feasibility studies using business process models is proposed. The utilization of the improved Role Activity Diagram notations has led to the extractio...
Ayman Issa, Faisal A. Abu Rub
EUC
2005
Springer
15 years 10 months ago
Dealing with Emotional Factors in Agent Based Ubiquitous Group Decision
Abstract. With the increasing globalization of economy and consequent increasing in the inter and intra organizational competitiveness, the role of groups in organizations and busi...
Goreti Marreiros, Carlos Ramos, José Neves