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» Modeling User Affect from Causes and Effects
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WWW
2009
ACM
15 years 10 months ago
How opinions are received by online communities: a case study on amazon.com helpfulness votes
There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Ama...
Cristian Danescu-Niculescu-Mizil, Gueorgi Kossinet...
INFOVIS
2005
IEEE
15 years 3 months ago
The Visual Code Navigator: An Interactive Toolset for Source Code Investigation
We present the Visual Code Navigator, a set of three interrelated visual tools that we developed for exploring large source code software projects from three different perspective...
Gerard Lommerse, Freek Nossin, Lucian Voinea, Alex...
CHI
2007
ACM
15 years 10 months ago
Meta-analysis of correlations among usability measures
Understanding the relation between usability measures seems crucial to deepen our conception of usability and to select the right measures for usability studies. We present a meta...
Kasper Hornbæk, Effie Lai-Chong Law
WSC
2000
14 years 11 months ago
Using simulation to analyze supply chains
Supply Chain management, the management of the flow of goods or services from materials stage to the end user, is a complex process because of the level of uncertainty at each sta...
Daniel W. Schunk, Beth M. Plott
INFOCOM
2011
IEEE
14 years 1 months ago
Making sense of customer tickets in cellular networks
—Effective management of large-scale cellular data networks is critical to meet customer demands and expectations. Customer calls for technical support provide direct indication ...
Yu Jin, Nick G. Duffield, Alexandre Gerber, Patric...