There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Ama...
We present the Visual Code Navigator, a set of three interrelated visual tools that we developed for exploring large source code software projects from three different perspective...
Understanding the relation between usability measures seems crucial to deepen our conception of usability and to select the right measures for usability studies. We present a meta...
Supply Chain management, the management of the flow of goods or services from materials stage to the end user, is a complex process because of the level of uncertainty at each sta...
—Effective management of large-scale cellular data networks is critical to meet customer demands and expectations. Customer calls for technical support provide direct indication ...
Yu Jin, Nick G. Duffield, Alexandre Gerber, Patric...