Customer value is crucial in predicting customer choice in traditional consumer behavior research. However, online customer value can be different from its offline counterpart bec...
We present and discuss the important business problem of estimating the effect of retention efforts on the Lifetime Value of a customer in the Telecommunications industry. We disc...
Saharon Rosset, Einat Neumann, Uri Eick, Nurit Vat...
In this paper we present a B2B integration project, which aims to augment the added value of services instead of improving efficiency by automating processes. This paper introduce...
Abstract. The existing Web service management solutions are almost exclusively focused on optimization of technical QoS metrics (e.g., availability). However, financial (e.g., prof...
Existing Digital Rights Management systems, initiatives like Creative Commons or research works as some digital rights ontologies provide limited support for content value chains m...