In this paper, we propose an estimation method of user satisfaction for a spoken dialog system using an N-gram-based dialog history model. We have collected a large amount of spok...
Enterprise Resource Planning (ERP) systems have received well-deserved attention from both the industry and the research communities, yet the usability of these systems remains a ...
Jay G. Cooprider, Heikki Topi, Jennifer Xu, Martin...
This paper addresses the need for designing user interfaces (UIs) to workflow information systems by adopting a model-centric approach. We introduce a conceptual workflow model to...
Abstract. To make accurate recommendations, recommendation systems currently require more data about a customer than is usually available. We conjecture that the weaknesses are due...
Emergencies happen frequently and handling them effectively is necessary. In many cases, emergencies are treated by a static procedure, without considering the requirements of th...