To provide personalization and adaptivity in technology enhanced learning systems, the needs of learners have to be known by the system first. Detecting these needs is a challengin...
In the last few years, the call center industry has considerably grown especially the outbound call center area, such as telemarketing. The productivity of the call centers has si...
Paulo J. de Freitas Filho, Geovani Ferreira da Cru...
Despite their potential to reshape business radically, information systems (IS) and information technology (IT) can be key inhibitors of industry transformation. In the automotive...
Mickey Howard, Richard T. Vidgen, Philip Powell, A...
Intelligent autonomous robots and multiagent systems, having different skills and capabilities for specific subtasks, have the potential to solve problems more efficiently and eff...
Many existing approaches to collaborative filtering can neither handle very large datasets nor easily deal with users who have very few ratings. In this paper we present the Prob...