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» Modelling Business Process Performance
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JTAER
2008
100views more  JTAER 2008»
15 years 2 months ago
Securing Uniqueness of Rights e-Documents: A Deontic Process Perspective
We typically think of documents as carrying information. However, certain kinds of documents do more than that: they are not only informative but also performative in that they re...
Ronald M. Lee, Vu Nguyen, Anastasia Pagnoni
102
Voted
WSC
2001
15 years 3 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
129
Voted
HCI
2011
14 years 5 months ago
A Methodical Approach for Developing Valid Human Performance Models of Flight Deck Operations
Validation is critically important when human performance models are used to predict the effect of future system designs on human performance. A model of flight deck operations was...
Brian F. Gore, Becky L. Hooey, Nancy Haan, Deborah...
JWSR
2008
145views more  JWSR 2008»
15 years 2 months ago
An Access-Control Framework for WS-BPEL
Business processes, the next-generation workflows, have attracted considerable research interest in the last 15 years. More recently, several XML-based languages have been propose...
Federica Paci, Elisa Bertino, Jason Crampton
103
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ECIS
2001
15 years 3 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...