This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant t...
Understanding intents from search queries can improve a user’s search experience and boost a site’s advertising profits. Query tagging via statistical sequential labeling mode...
Ye-Yi Wang, Raphael Hoffmann, Xiao Li, Jakub Szyma...
In this paper we propose a method for predicting the ranking position of a Web page. Assuming a set of successive past top-k rankings, we study the evolution of Web pages in terms...
Michalis Vazirgiannis, Dimitris Drosos, Pierre Sen...
This paper presents the method for retrieving and summarizing changes in topics from online resources. Users often want to know what are the major changes in their areas of intere...
We present a probabilistic model for generating personalised recommendations of items to users of a web service. The Matchbox system makes use of content information in the form o...