Reputation-based mechanisms and policies are vulnerable to the submission of untruthful ratings. In this paper, we define and analyze a game-theoretic model that captures the dyn...
E-contracts are used to describe the supply and the consumption details of e-services within a business process. The establishment of e-contracts in a given application domain usu...
Marcelo Fantinato, Maria Beatriz Felgar de Toledo,...
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
Testing theories through practice is an important approach to teaching, especially in scientific and technical curricula. Often, lack of resources and logistics problems makes pra...
Abstract. In this paper we propose a foundational ontology of the social concepts of organization and role which structure institutions. We identify which axioms model social conce...