—Becoming more competitive and more effective in the current scenes of Business and Public Administration, the organizations must be able to approach easily and quickly to the in...
Marcello Castellano, Giuseppe Mastronardi, Angela ...
Simulation-based training in complex decision making often requires ample personnel for playing various roles (e.g. team mates, adversaries). Using intelligent agents may diminish ...
Karel van den Bosch, Maaike Harbers, Annerieke Heu...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
The selection of web services according to different quality of service (QoS) is one of the most important decision issues for which complex considerations are involved. In many c...
Recognition and retrieval of historical handwritten material is an unsolved problem. We propose a novel approach to recognizing and retrieving handwritten manuscripts, based upon ...