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» Models in Knowledge Management

131

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PAKM
2000

107views Knowledge Management» more PAKM 2000»

Knowledge Management in the Service and Support Business

15 years 4 months ago

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As we are entering the New Millenium, we are witnessing a global shift toward a society of services. The evolution of the world's workforce structure indicates clearly the ma...

Kemal A. Delic, Umeshwar Dayal

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WINSYS
2007

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Mobileaudit - A Tool for Contextual Knowledge Management

15 years 4 months ago

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Olaf Thiele, Hartwig Knapp, Martin Schader, Nicola...

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156

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EKNOW
2010

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Identifying Knowledge Management Challenges in a Service Desk: A Case Study

15 years 4 months ago

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Marko Jäntti, Jaakko Kalliokoski

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ICEIS
2007
IEEE

116views Information Technology» more ICEIS 2007»

An Adaptive Domain Knowledge Manager for Dialogue Systems

15 years 3 months ago

Download www.deetc.isel.ipl.pt

Porfírio P. Filipe, Luís Morgado, Nu...

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CORR
2008
Springer

65views Education» more CORR 2008»

An Introduction to Knowledge Management

15 years 3 months ago

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