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    PAKM
    2000
    107views Knowledge Management» more  PAKM 2000»
    Knowledge Management in the Service and Support Business
    14 years 11 months ago
    Knowledge Management in the Service and Support Business
    Download  sunsite.informatik.rwth-aachen.de
    As we are entering the New Millenium, we are witnessing a global shift toward a society of services. The evolution of the world's workforce structure indicates clearly the ma...
    Kemal A. Delic, Umeshwar Dayal
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    WINSYS
    2007
    63views Business» more  WINSYS 2007»
    Mobileaudit - A Tool for Contextual Knowledge Management
    14 years 11 months ago
    Mobileaudit - A Tool for Contextual Knowledge Management
    Download  www.olafthiele.de
    Olaf Thiele, Hartwig Knapp, Martin Schader, Nicola...
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    EKNOW
    2010
    241views Knowledge Management» more  EKNOW 2010»
    Identifying Knowledge Management Challenges in a Service Desk: A Case Study
    14 years 11 months ago
    Identifying Knowledge Management Challenges in a Service Desk: A Case Study
    Download  www.uku.fi
    Marko Jäntti, Jaakko Kalliokoski
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    ICEIS
    2007
    IEEE
    116views Information Technology» more  ICEIS 2007»
    An Adaptive Domain Knowledge Manager for Dialogue Systems
    14 years 10 months ago
    An Adaptive Domain Knowledge Manager for Dialogue Systems
    Download  www.deetc.isel.ipl.pt
    Porfírio P. Filipe, Luís Morgado, Nu...
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    CORR
    2008
    Springer
    65views Education» more  CORR 2008»
    An Introduction to Knowledge Management
    14 years 10 months ago
    An Introduction to Knowledge Management
    Download  www.marifish.net
    Sabu M. Thampi
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