Functionality is one of the key concepts of knowledge about artifacts. Functional knowledge shows a part of designer's intention (so-called design rationale), and thus its sha...
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
Abstract. The management of modern telecommunications networks must satisfy ever-increasing operational demands. We propose a study for the improvement of intelligent administratio...
Do the design requirements of a knowledge management system change over time? If so, how do these changes affect the users of the system? In this paper we explore the case of pate...
An important trend in Web information processing is the support of multimedia retrieval. However, the most prevailing paradigm for multimedia retrieval, content-based retrieval (C...