This paper describes a hierarchical architecture of active policies that performs the management of a differentiated services (DiffServ) network. These policies monitor quality of ...
Besides the conclusion of agreements about quality of service (QoS), one of the major prerequisites for a global service market are means to monitor the fulfillment of those agreem...
Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...
Business processes that span organizational borders describe the interaction between multiple parties working towards a common objective. They also express business rules that gov...
Alexander Lazovik, Marco Aiello, Mike P. Papazoglo...
— Healthcare and economic drivers have increased the desire to deploy systems for continuous monitoring of patients, both in hospital and outpatient settings. Such systems must o...
Stephen Strowes, Nagwa Badr, Steven Heeps, Emil Lu...