Underwriting is one of the important processes in insurance operations. The applicant's information, including various kinds of medical information, must be evaluated before ...
Raymond C. M. Lee, Kai-Pan Mark, Dickson K. W. Chi...
Abstract— Service level agreements (SLAs) specify performance guarantees made by service providers, typically in terms of packet loss, delay, delay variation, and network availab...
Joel Sommers, Paul Barford, Nick G. Duffield, Amos...
A distributed monitoring system has been developed, which is organized with network cameras, an integrated web/mail server, web-based clients including high-performance cellular p...
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
Abstract – In this paper, we develop failure-resilient techniques for monitoring link delays and faults in a Service Provider or Enterprise IP network. Our two-phased approach at...