: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
Despite evidence that the majority of knowledge management (KM) initiatives miscarry, there has been a paucity of critical, in-depth research into the causes of failure. In this p...
As the hardware and software complexity grows, it is unlikely for the power management hardware/software to have a full observation of the entire system status. In this paper, we ...
In this paper we address the issue of automating systems management. Currently, any changes made in the configuration settings of the IT infrastructure in an enterprise are perfor...
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...