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ICWE
2010
Springer
15 years 5 months ago
Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements
:  Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
141
Voted
ECIS
2001
15 years 4 months ago
Barriers to effective knowledge management: Action Research Meets Grounded Theory
Despite evidence that the majority of knowledge management (KM) initiatives miscarry, there has been a paucity of critical, in-depth research into the causes of failure. In this p...
David Graham Wastell
132
Voted
DATE
2007
IEEE
133views Hardware» more  DATE 2007»
15 years 10 months ago
Stochastic modeling and optimization for robust power management in a partially observable system
As the hardware and software complexity grows, it is unlikely for the power management hardware/software to have a full observation of the entire system status. In this paper, we ...
Qinru Qiu, Ying Tan, Qing Wu
IADIS
2004
15 years 4 months ago
On the use of web service compositions for systems management automation: a use case
In this paper we address the issue of automating systems management. Currently, any changes made in the configuration settings of the IT infrastructure in an enterprise are perfor...
Dimka Karastoyanova, Alejandro P. Buchmann
HICSS
2005
IEEE
120views Biometrics» more  HICSS 2005»
15 years 9 months ago
Customer Knowledge Management Competence: Towards a Theoretical Framework
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Minna Rollins, Aino Halinen