The motivation of this paper is to research the individual and the team levels of knowledge management, in order to unveil prominent knowledge needs, interactions and processes, an...
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
One motivation of mobile Next-Generation Networks (NGN) is the ubiquitous computing abilities, which provide automatic handovers for any moving computing devices in a globally net...
In this paper, we describe EMMA (E-Mail Management Assistant), an e-mail system that addresses the process of e-mail management, from initially sorting messages into virtual folde...
Resource management is a central part of a Grid computing system. In a large-scale wide-area system such as the Grid, security is a prime concern. One approach is to be conservati...