In Telecommunication Management Network (TMN), the interworking of manager and agent requires the sharing of management information defined as Shared Management Knowledge (SMK) in...
This article introduces the Observation-Orientation-DecisionAction (OODA) concept as a mean to identify three new desired technologies in business intelligence applications that i...
The subject of this demonstration is natural language interaction, focusing on adaptivity and profiling of the dialogue management and the generated output (text and speech). Thes...
While previous work has shown MPI to provide capabilities for system software, actual adoption has not widely occurred. We discuss process management shortcomings in MPI implement...
Narayan Desai, Andrew Lusk, Rick Bradshaw, Ewing L...
This paper argues that Napoleon, a flexible, role-based access control (RBAC) modeling environment, is also a practical solution for enforcing business process control, or workflo...
Charles N. Payne, D. J. Thomsen, J. Bogle, Richard...