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CAISE
2006
Springer
15 years 7 months ago
IT Service Processes - State and Open Issues
- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
Rainer Schmidt
BPM
2000
Springer
111views Business» more  BPM 2000»
15 years 7 months ago
A Knowledge-Based Approach for Designing Robust Business Processes
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
Chrysanthos Dellarocas, Mark Klein
HICSS
2007
IEEE
133views Biometrics» more  HICSS 2007»
15 years 9 months ago
Process, Knowledge, Touchpoints in Mental Health Communities of Practice
This paper takes as its starting point the paradox of process and care in a mental health setting. On the one hand, a number of ‘care pathways’ can be defined and employed, to...
Ivor Perry
GECCO
2005
Springer
384views Optimization» more  GECCO 2005»
15 years 8 months ago
A case study of process facility optimization using discrete event simulation and genetic algorithm
Optimization problems such as resource allocation, job-shop scheduling, equipment utilization and process scheduling occur in a broad range of processing industries. This paper pr...
Keshav P. Dahal, Stuart Galloway, Graeme M. Burt, ...
132
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ICSE
2008
IEEE-ACM
16 years 3 months ago
The application of knowledge-sharing workspace paradigm for software architecture processes
Management of architectural knowledge is vital for improving an organisation's capabilities in software architecture. Recently, there have been many efforts to develop variou...
Muhammad Ali Babar