- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
This paper takes as its starting point the paradox of process and care in a mental health setting. On the one hand, a number of ‘care pathways’ can be defined and employed, to...
Optimization problems such as resource allocation, job-shop scheduling, equipment utilization and process scheduling occur in a broad range of processing industries. This paper pr...
Keshav P. Dahal, Stuart Galloway, Graeme M. Burt, ...
Management of architectural knowledge is vital for improving an organisation's capabilities in software architecture. Recently, there have been many efforts to develop variou...