The success of a company more and more depends on its ability to flexibly and quickly react to changes. Combining process management techniques and conversational case-based reason...
Abstract. The specification of business processes is becoming a more and more critical aspect for organizations. Such processes are specified as workflow models expressing the logi...
: Conceptual business process models such as Event-driven Process Chains (EPCs) play an important role in the business process management life cycle. The problem in this context is...
Workflow Management Systems (WfMS) allow organizations to streamline and automate business processes and reengineer their structure. One important requirement for this type of syst...
Knowledge management is the key area of focus in the present information technology scenario. It forms a basis to derive standards and models and steers organizations through an e...