Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Server consolidation, which allows multiple workloads to run on the same system, has become increasingly important as a way to improve the utilization of computing resources and r...
The Application Service Provider (ASP) is a pivotal point in the organization of information systems, since it brings up a new paradigm: “make, buy or rent”. An ASP is a compa...
: Both the information base, on which IS research and practice is founded, and its accessibility continue to grow rapidly. A major challenge facing the IS community in the next dec...
Abstract. As data volumes processed by large-scale distributed dataintensive applications grow at high-speed, an increasing I/O pressure is put on the underlying storage service, w...