Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
This paper describes Aerogility - an intelligent decision support system for managing service-based aftermarkets. Aerogility uses multi-agent software technology to implement a dy...
Viet Dung Dang, Steve Osborn, Gary Vickers, Malcol...
Background: The behaviour of biological systems can be deduced from their mathematical models. However, multiple sources of data in diverse forms are required in the construction ...
Peter Li, Joseph O. Dada, Daniel Jameson, Irena Sp...
This paper describes the findings of a case study that explores the micro level factors surrounding the processes of creativity and process management in a creative organization. ...
With the advance of hardware and communication technologies, stream time series is gaining ever-increasing attention due to its importance in many applications such as financial da...