IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Matching records that refer to the same entity across databases is becoming an increasingly important part of many data mining projects, as often data from multiple sources needs ...
Learning to rank from relevance judgment is an active research area. Itemwise score regression, pairwise preference satisfaction, and listwise structured learning are the major te...
Soumen Chakrabarti, Rajiv Khanna, Uma Sawant, Chir...
In this article we describe a visual-analytic tool for the interrogation of evolving interaction network data such as those found in social, bibliometric, WWW and biological appli...