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2008
IEEE
15 years 6 months ago
On Creating Industry-Wide Reference Architectures
Many industries have been developing e-business standards to improve business-to-business interoperability on a mass scale. Most such standards are composed of business data model...
Liming Zhu, Mark Staples, Vladimir Tosic
HICSS
2008
IEEE
147views Biometrics» more  HICSS 2008»
15 years 6 months ago
Toward a Ubiquitous Personalized Daily-Life Activity Recommendation Service with Contextual Information: A Services Science Pers
In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
Chen-Ya Wang, Yueh-Hsun Wu, Seng-cho Timothy Chou
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
15 years 6 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
HICSS
2008
IEEE
185views Biometrics» more  HICSS 2008»
15 years 6 months ago
Organizational Readiness for Business Process Outsourcing: A Model of Determinants and Impact on Outsourcing Success
In innovation adoption literature, the important role of the organizational context as a determinant of information systems (IS) success has long been pointed out. Various factors...
Sebastian F. Martin, Daniel Beimborn, Mihir A. Par...
HICSS
2008
IEEE
133views Biometrics» more  HICSS 2008»
15 years 6 months ago
A Study of the Causal Relationship between IT Governance Inhibitors and Its Success in Korea Enterprises
In recent years, the emergence of the term IT Governance (ITG) has pointed to the increasing importance for business of effecting an alignment between its strategic direction and ...
Chi-Hoon Lee, Jung-Hoon Lee, Jong-Sung Park, Kap-Y...