The Internet today can be seen as a global market for electronic services. Each provider can offer its services, and customers can choose between several providers offering simila...
Deploying and managing wide-area network services is exceptionally challenging. Despite having servers at many locations, a service provider must rely on an underlying besteffort ...
Abstract. Service Level Agreements are a key issue in Service Oriented Computing. SLA contracts specify client requirements and service guarantees, with emphasis on Quality of Serv...