Developers, like all modern knowledge workers, are frequently interrupted and blocked in their tasks. In this paper we present a contextual inquiry into developers’ current stra...
Our research explored factors that impacted the use of wikis as a tool to support the dissemination of knowledge within an enterprise. Although we primarily talked to a population...
Lester J. Holtzblatt, Laurie E. Damianos, Daniel W...
We present a study of how householders personalize their domestic vacuuming robot, iRobot’s Roomba™. In particular, we build on Blom and Monk’s [3] theory of personalization...
Ja-Young Sung, Rebecca E. Grinter, Henrik I. Chris...
Triangle inequality violations (TIVs) are the effect of packets between two nodes being routed on the longer direct path between them when a shorter detour path through an intermed...
Cristian Lumezanu, Randolph Baden, Neil Spring, Bo...
—People, companies, and public authorities can now have a strong on-line presence and a huge amount of interactions on the Internet, made possible by the impressive growth of the...