This paper is a July 1999 snapshot of a "whitepaper" that I've been working on. The purpose of the whitepaper, which I initially drafted in April 1999, was to formu...
This paper shows how some of the TINA principles used in the development of Service Management techniques for the Broadband ISDN may be applied to the management of Internet Servic...
Quincy Cabell, Peter T. Kirstein, Theodore Pagtzis...
—The IT domain has considerably evolved, users are now surrounded with cheaper and more powerful terminals than ever. Mobile and fixed devices connected to high-speed network tec...
Abstract. New generation network services must be deployed and managed according to the specific customer requirements. In this context, service providers must devise a way to des...
The evolution of the global telecommunications industry into an open services market presents developers of telecommunication service and management systems with many new challeng...
David Lewis, Thanassis Tiropanis, Cliff Redmond, V...