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SIGUCCS
2003
ACM
15 years 2 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
GROUP
2007
ACM
15 years 1 months ago
That's what friends are for: facilitating 'who knows what' across group boundaries
We describe the design and evaluation of K-net, a social matching system to help people learn 'who knows what' in an organization by matching people with skills with tho...
N. Sadat Shami, Y. Connie Yuan, Dan Cosley, Ling X...
LWA
2007
14 years 11 months ago
Know the Right People? Recommender Systems for Web 2.0
Web 2.0 applications like Flickr, YouTube, or Del.icio.us are increasingly popular online communities for creating, editing and sharing content. However, the rapid increase in siz...
Stefan Siersdorfer, Sergej Sizov, Paul Clough
ICWSM
2009
14 years 7 months ago
Seeking and Offering Expertise Across Categories: A Sustainable Mechanism Works for Baidu Knows
This paper presents the first comprehensive exploration of the largest Chinese online knowledge sharing communityBaidu Knows. With analyzing 5.2 millions questions and 2.7 million...
Jiang Yang, Xiao Wei
INFOCOM
2010
IEEE
14 years 8 months ago
Know Thy Neighbor: Towards Optimal Mapping of Contacts to Social Graphs for DTN Routing
—Delay Tolerant Networks (DTN) are networks of self-organizing wireless nodes, where end-to-end connectivity is intermittent. In these networks, forwarding decisions are generall...
Theus Hossmann, Thrasyvoulos Spyropoulos, Franck L...