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MANSCI
2008
116views more  MANSCI 2008»
14 years 12 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
FPGA
2008
ACM
174views FPGA» more  FPGA 2008»
15 years 1 months ago
Pattern-based behavior synthesis for FPGA resource reduction
Pattern-based synthesis has drawn wide interest from researchers who tried to utilize the regularity in applications for design optimizations. In this paper we present a general p...
Jason Cong, Wei Jiang
ICCAD
2010
IEEE
186views Hardware» more  ICCAD 2010»
14 years 10 months ago
Application-Aware diagnosis of runtime hardware faults
Extreme technology scaling in silicon devices drastically affects reliability, particularly because of runtime failures induced by transistor wearout. Currently available online t...
Andrea Pellegrini, Valeria Bertacco
CHI
2009
ACM
16 years 14 days ago
Questions in, knowledge in?: a study of naver's question answering community
Large general-purposed community question-answering sites are becoming popular as a new venue for generating knowledge and helping users in their information needs. In this paper ...
Kevin Kyung Nam, Mark S. Ackerman, Lada A. Adamic
MSWIM
2006
ACM
15 years 5 months ago
An application-driven perspective on wireless sensor network security
Wireless sensor networks (WSNs) have recently attracted a lot of interest due to the range of applications they enable. Unfortunately, WSNs are exposed to numerous security threat...
Eric Sabbah, Adnan Majeed, Kyoung-Don Kang, Ke Liu...