Globalisation and competitive pressure urge many organisations to radically change business processes. Although this approach can provide significant benefits such as reducing cos...
For newly designed or transformed business processes, accurately predicting business performances such as costs and customer services before actual deployment is very important. W...
One of the main concerns of IT governance is IT’s delivery of value to the business, which is driven by strategic business and IT alignment (SBITA). How to operationally assess ...
: Heterogeneous and proprietary interchange formats pose a major problem for business process management. This applies in particular to processes that have been modelled as Event-D...
In this paper we propose a new approach for service-oriented enterprise application integration (EAI). Unlike current EAI solutions, which mainly focus on technological aspects, ou...
Stanislav Pokraev, Dick A. C. Quartel, Maarten W. ...