Managing risks in outsourcing has been widely researched but is still not fully understood by either academics or practitioners. Recent research on IS outsourcing relationships ha...
Many information systems log event data about executed tasks. Workflow mining is concerned with the derivation of a graphical workflow model out of this data. Experience from appl...
“Radio Frequency Identification” (RFID) and the related EPC standards promise to enable an automatic collection of supply chain data for optimization purposes. While extensive...
Producing reliable information is the ultimate goal of data processing. The ocean of data created with the advances of science and technologies calls for integration of data comin...
Under the umbrella of buzzwords such as “Business Activity Monitoring” (BAM) and “Business Process Intelligence” (BPI) both academic (e.g., EMiT, Little Thumb, InWoLvE, Pro...
Boudewijn F. van Dongen, Ana Karla A. de Medeiros,...