Spoken language is one of the most intuitive forms of interaction between humans and agents. Unfortunately, agents that interact with people using natural language often experienc...
Evaluating rankers using implicit feedback, such as clicks on documents in a result list, is an increasingly popular alternative to traditional evaluation methods based on explici...
There is an increasing need for various web-service, e-commerce and e-business sites to provide personalized recommendations to on-line customers. This paper proposes a new type o...
User preferences for automated assistance often vary widely, depending on the situation, and quality or presentation of help. Developing effective models to learn individual prefe...
There is an increasing need for various e-service, e-commerce and e-business sites to provide personalized recommendations to on-line customers. This paper proposes a new type of ...