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» On business activity modeling using grammars
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MDM
2009
Springer
269views Communications» more  MDM 2009»
15 years 6 months ago
R-U-In? - Exploiting Rich Presence and Converged Communications for Next-Generation Activity-Oriented Social Networking
—With the growing popularity of social networking, traditional Internet Service Providers (ISPs) and Telecom operators have both started exploring new opportunities to boost thei...
Nilanjan Banerjee, Dipanjan Chakraborty, Koustuv D...
BPM
2009
Springer
169views Business» more  BPM 2009»
15 years 6 months ago
Analyzing Resource Behavior Using Process Mining
It is vital to use accurate models for the analysis, design, and/or control of business processes. Unfortunately, there are often important discrepancies between reality and models...
Joyce Nakatumba, Wil M. P. van der Aalst
87
Voted
WSC
1998
15 years 1 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
ASIAMS
2008
IEEE
15 years 6 months ago
Optimization of a Kraft Pulping System: Using Particle Swarm Optimization and Differential Evolution
Expectation of profit is the economic driving force motivating business activity in a free-enterprise economy. An increase in this profit for a given organization can be accomplis...
Millie Pant, Radha Thangaraj, Ajith Abraham
BPM
2009
Springer
101views Business» more  BPM 2009»
15 years 25 days ago
Experiencing Process Flexibility Patterns with Alaska Simulator
Alaska Simulator is an interactive software tool developed at the University of Innsbruck which allows people to explore different approaches to process flexibility by using a fami...
Barbara Weber, Stefan Zugal, Jakob Pinggera, Werne...