Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
While executing a process, many decisions are taken at its various decision points for selecting paths. There is a need for understanding and analyzing on various paths that emana...
The need for supporting CSCW applications with heterogeneous and varying user requirements call for adaptive and reconfigurable schedulers accommodating a mixture of real-time, pro...
A data warehouse (DW) provides an information for analytical processing, decision making, and data mining tools. On the one hand, the structure and content of a data warehouse ref...
Bartosz Bebel, Johann Eder, Christian Koncilia, Ta...
Designing cross-organizational e-business applications faces the problem that the collaborating businesses must align their commercial interests without any central decision makin...