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ICEXSS
2010
14 years 8 months ago
Towards a Model for Measuring Customer Intimacy in B2B Services
This paper proposes an approach for evaluating the relationship with a customer, leading to the creation of a Customer Intimacy Grade (CIG), across multiple levels of granularity: ...
François Habryn, Benjamin Blau, Gerhard Sat...
MFCS
2004
Springer
15 years 7 months ago
Scaled Dimension and the Kolmogorov Complexity of Turing-Hard Sets
We study constructive and resource-bounded scaled dimension as an information content measure and obtain several results that parallel previous work on unscaled dimension. Scaled ...
John M. Hitchcock, María López-Vald&...
JWSR
2008
162views more  JWSR 2008»
15 years 4 days ago
Business Process Control-Flow Complexity: Metric, Evaluation, and Validation
Organizations are increasingly faced with the challenge of managing business processes, workflows, and recently, Web processes. One important aspect of business processes that has...
Jorge Cardoso
ATAL
2006
Springer
15 years 5 months ago
Junta distributions and the average-case complexity of manipulating elections
Encouraging voters to truthfully reveal their preferences in an election has long been an important issue. Previous studies have shown that some voting protocols are hard to manip...
Ariel D. Procaccia, Jeffrey S. Rosenschein
GPCE
2011
Springer
14 years 1 months ago
Comparing complexity of API designs: an exploratory experiment on DSL-based framework integration
Embedded, textual DSLs are often provided as an API wrapped around object-oriented application frameworks to ease framework integration. While literature presents claims that DSL-...
Stefan Sobernig, Patrick Gaubatz, Mark Strembeck, ...