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IWQOS
2001
Springer
13 years 10 months ago
Why Value Is Everything: A User-Centered Approach to Internet Quality of Service and Pricing
To create acceptable levels of Quality of Service (QoS), designers need to be able to predict users’ behaviour in response to different levels of QoS. However, predicting behavio...
Anna Bouch, Martina Angela Sasse
IWAI
1999
Springer
13 years 10 months ago
Listen to Your Heart Rate: Counting the Cost of Media Quality
Networked multimedia applications, such as videoconferencing, offer great communicative opportunities. Since the financial cost of using such a service increases in line with the q...
Gillian M. Wilson, Martina Angela Sasse
CHI
2008
ACM
14 years 6 months ago
Assessing attractiveness in online dating profiles
Online dating systems play a prominent role in the social lives of millions of their users, but little research has considered how users perceive one another through their persona...
Andrew T. Fiore, Lindsay Shaw Taylor, G. A. Mendel...
CHI
2004
ACM
13 years 11 months ago
From mental effort to perceived usability: transforming experiences into summary assessments
In many cases, practitioners and researchers of HumanComputer Interaction and Usability Engineering rely on users' subjective product quality assessments. Such an assessment ...
Marc Hassenzahl, Nina Sandweg
INFOCOM
2009
IEEE
14 years 28 days ago
OneClick: A Framework for Measuring Network Quality of Experience
—As the service requirements of network applications shift from high throughput to high media quality, interactivity, and responsiveness, the definition of QoE (Quality of Exper...
Kuan-Ta Chen, Cheng-Chun Tu, Wei-Cheng Xiao