AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
Knowledge is a vital component for organisational growth and data mining provides the technological basis for automated knowledge elicitation from data sources. The emergence of Ap...
Shonali Krishnaswamy, Seng Wai Loke, Arkady B. Zas...
Web service technologies promise to facilitate collaboration among business partners by helping potential business partners find one another and integrate their business processe...
Abstract. While several techniques have been introduced for specifying and acquiring context and quality information associated with Web services, they consider such information re...
Hong Linh Truong, Schahram Dustdar, Andrea Maurino...
Abstract. In this paper we present a novel approach to design and implement applications that provide location-aware services. We show how a clear separation of design concerns (e....