FeedbackFlow is a framework that implements a general closed control loop of planning – execution result validation – re-planning, and generates workflows. In this article, we...
In this paper we discuss how we've adapted the technique of informance design for use in design ethnography. We detail our design ethnography workflow method and describe our...
Ron Wakkary, Madison Poon, Leah Maestri, Travis Ki...
In a competitive telecommunications marketplace, operators must provide customers with rapid access to both new and traditional service offerings. Market share is developed through...