Many people read online reviews written by other users to learn more about a product or venue. However, the overwhelming amount of user-generated reviews and variance in length, d...
Koji Yatani, Michael Novati, Andrew Trusty, Khai N...
Through anecdotal evidence and a variety of methods, claims are constantly being made about the bias of media outlets. As many of those outlets create online personas, we seek to ...
Instructor/student interaction in e-learning environments can positively impact both student learning and instructor satisfaction. In online webcast lectures, however, interaction...
Jeremy P. Birnholtz, Clarissa Mak, Saul Greenberg,...
Watching video online is becoming increasingly popular, and new video streaming technologies have the potential to transform video watching from a passive, isolating experience in...
Justin D. Weisz, Sara B. Kiesler, Hui Zhang, Yuqin...
Conversational recommender systems have been introduced in Travel and Tourism applications in order to support interactive dialogues which assist users in acquiring their goals, e...
Tariq Mahmood, Francesco Ricci, Adriano Venturini,...