As more people take part in online conversations, awareness of the varying conversational styles and social mores afforded by different software is growing. However, this awarenes...
A typical consent dialog was shown in 2×2×3 experimental variations to 80,000 users of an online privacy tool. We find that polite requests and button texts pointing to a volun...
Despite the ubiquity of computers and on-line documents, paper persists. As physical objects, paper documents are easy to use, flexible, portable and are difficult to replace. Eve...
This paper reports on one of the first efforts to apply Value-Sensitive Design (VSD) to a large-scale real-world software system. We sought to improve informed consent in Web-base...
As online groups grow in number and type, understanding lurking is becoming increasingly important. Recent reports indicate that lurkers make up over 90% of online groups, yet lit...