Reputation reporting systems have emerged as an important risk management mechanism in online trading communities. However, the predictive value of these systems can be compromise...
One of the most challenging problems facing builders and facilitators of community networks is to create and sustain social engagement among members. In this paper, we investigate...
This paper considers the theory of social capital and volunteerism in an online gaming community, the Internet Chess Club (ICC). We discuss how increased social capital provides b...
People increasingly share online information with the communities they belong to. This paper presents an empirical field study of four communities on how they interact with collec...
Online social production communities allow efficient construction of valuable and high-quality information sources. To be successful, community members must be effective at collab...