Traditional online social network sites use a single monolithic "friends" relationship to link users. However, users may have more in common with strangers, suggesting t...
How is work created, assigned, and completed on large-scale, crowd-powered systems like Wikipedia? And what design principles might enable these federated online systems to be mor...
Michel Krieger, Emily Margarete Stark, Scott R. Kl...
The existence of on-line social networks that include person specific information creates interesting opportunities for various applications ranging from marketing to community o...
Barbara Carminati, Elena Ferrari, Raymond Heatherl...
As Computer Science (CS) educators, we are involved in teaching a variety of undergraduate and graduate courses such as database management systems, networking, software developme...
Bhagyavati, Stan Kurkovsky, Christopher C. Whitehe...
The importance of effective customer assistance technologies is imperative in today's online marketplace where users are oftentimes overwhelmed by the product choices availab...
John Doody, Edwin Costello, Lorraine McGinty, Barr...