Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Interoperability of heterogeneous networked systems has yet to reach the maturity required by ubiquitous computing due to the technology-dependent nature of solutions. The Connect ...
Marco Autili, Chris Chilton, Paola Inverardi, Mart...
One of the main goals of design patterns is to design for change. Many design patterns leave some room for future changes and evolutions. The application of design patterns leads ...
Traditional communication theory focuses on minimizing transmit power. However, communication links are increasingly operating at shorter ranges where transmit power can be signif...
Wireless network communities face a number of difficulties due to lack of integration between network and community resources management. In this work, we present a novel solution...