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HICSS
2008
IEEE
132views Biometrics» more  HICSS 2008»
15 years 11 months ago
Service Systems as Customer-Intensive Systems and Its Implications for Service Science and Engineering
What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
Claudio S. Pinhanez
WEBDB
2010
Springer
171views Database» more  WEBDB 2010»
15 years 10 months ago
Improved Recommendations via (More) Collaboration
We consider in this paper a popular class of recommender systems that are based on Collaborative Filtering (CF for short). CF is the process of predicting customer ratings to item...
Rubi Boim, Haim Kaplan, Tova Milo, Ronitt Rubinfel...
CHI
2010
ACM
15 years 8 months ago
Informal interactions in nonprofit networks
Nonprofit organizations often need to excel in coordinating with other organizations and must do so in a variety of contexts and levels from the informal to the formal. Their abil...
Jennifer Stoll, W. Keith Edwards, Elizabeth D. Myn...
125
Voted
ECIS
2001
15 years 6 months ago
Design of Web-Based Information Systems - New Challenges for Systems Development?
The web-technology is going through major changes these years, both with respect to types of systems based on web-technology, organization of the development work, required approa...
Peter H. Carstensen, Lasse Vogelsang
130
Voted
CIS
2007
Springer
15 years 11 months ago
A Context-Based Analysis of Intrusion Detection for Policy Violation
Existing intrusion detection systems (IDS) operate independently from security policy enforcement mechanism. In current IDS the functionality has been restricted to detecting only...
Kaiyu Wan, Vasu S. Alagar, Zongyuan Yang