Web applications have become complex and crucial for many firms, especially when combined with areas such as CRM (Customer Relationship Management) and BPR (Business Process Reen...
Carlo Bellettini, Alessandro Marchetto, Andrea Tre...
The success of a company increasingly depends on timely information (internal or external) being available to the right person at the right time for crucial managerial decision-ma...
Andrew N. K. Chen, Paulo B. Goes, Alok Gupta, Jame...
Enterprise resource planning (ERP) systems integrate companies’ multiple information systems and help adapt best practices for business processes. ERP systems are in most cases ...
Experience Design is an emergent field of study, and various approaches to the field abound. In this paper, we take a pragmatic approach to identifying key aspects of an experienc...
An essential type of “evidence”of the correctness of the requirements formalization process can be provided by human-based calculation. Human calculation can be significantly ...