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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
16 years 4 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
KDD
2005
ACM
182views Data Mining» more  KDD 2005»
16 years 4 months ago
Making holistic schema matching robust: an ensemble approach
The Web has been rapidly "deepened" by myriad searchable databases online, where data are hidden behind query interfaces. As an essential task toward integrating these m...
Bin He, Kevin Chen-Chuan Chang
KDD
2005
ACM
140views Data Mining» more  KDD 2005»
16 years 4 months ago
Graphs over time: densification laws, shrinking diameters and possible explanations
How do real graphs evolve over time? What are "normal" growth patterns in social, technological, and information networks? Many studies have discovered patterns in stati...
Jure Leskovec, Jon M. Kleinberg, Christos Faloutso...
SIGMOD
2007
ACM
160views Database» more  SIGMOD 2007»
16 years 4 months ago
Supporting ranking and clustering as generalized order-by and group-by
The Boolean semantics of SQL queries cannot adequately capture the "fuzzy" preferences and "soft" criteria required in non-traditional data retrieval applicati...
Chengkai Li, Min Wang, Lipyeow Lim, Haixun Wang, K...
EDBT
2010
ACM
135views Database» more  EDBT 2010»
15 years 10 months ago
Region-based online promotion analysis
This paper addresses a fundamental and challenging problem with broad applications: efficient processing of region-based promotion queries, i.e., to discover the top-k most inter...
Tianyi Wu, Yizhou Sun, Cuiping Li, Jiawei Han